Remote Skincare Support Specialist — Full-Time

Transcom; United States; Remote; USD 23,000 - 26,000; Full time

Benefits offered by this job

Health benefits for you and family

401(k) with employer match

Paid vacation time

Company-provided computer equipment

Remote work from home

Job summary

Transcom is hiring a remote Customer Service Advisor to support skincare and cosmetics inquiries. You will answer questions about products, explain formulation changes, and provide recommendations from your home office.

The role offers 100% remote work, a full-time schedule, and paid training. Eligible employees receive health benefits, a 401(k), and paid vacation, with equipment provided by the company.

Qualifications

• High school diploma or equivalent required.
• Daily use of multiple software applications while assisting customers.
• Strong written and verbal English communication skills.

Responsibilities

• Assist customers with skincare and cosmetics inquiries.
• Explain product formulations and recommend alternatives.
• Handle safety reports and relay feedback to improve services.
• Maintain accurate records of interactions and outcomes.

Skills

Customer service

Active listening

Clear communication

Empathy

Multitasking

PC proficiency

Education

High School Diploma or equivalent

Job description

Transcom is hiring a remote Customer Service Advisor to support skincare and cosmetics inquiries. You will answer questions about products, explain formulation changes, and provide recommendations from your home office.

The role offers 100% remote work, a full-time schedule, and paid training. Eligible employees receive health benefits, a 401(k), and paid vacation, with equipment provided by the company.