Remote Skincare Support Specialist

Transcom; Missouri; Remote; USD 42,623,000 - 57,804,000; Full time

Benefits offered by this job

Health benefits

401(k) with employer match

Paid vacation time

Equipment provided

Remote work

Job summary

Transcom is hiring a Customer Service Advisor to work remotely and support customers with skincare and cosmetics inquiries. You will provide product explanations, offer recommendations, and handle safety reports while maintaining professional communication.

Training and equipment are provided, with a strong emphasis on work-life balance and meeting performance goals. Ideal candidates are experienced in customer service, comfortable with a structured remote role, and capable of researching

Qualifications

• Must be 18+ years old.
• High School Diploma or equivalent.
• Clear background check.
• Full-time schedule 32–40 hours with possible overtime.
• Adherence to schedule and remote work expectations.
• Strong typing (≥25 wpm) and English communication.

Responsibilities

• Answer questions about skincare and cosmetics.
• Explain product changes and provide recommendations.
• Handle safety reports and relay feedback to improve services.
• Communicate with influencers and partners about samples or collaborations.
• Support customers via phone and written requests in a high-volume, remote environment.

Skills

Active listening

Multitasking

Communication

Problem solving

Research

Typing 25 wpm

Conflict resolution

Customer service

Education

High School Diploma

Job description

Transcom is hiring a Customer Service Advisor to work remotely and support customers with skincare and cosmetics inquiries. You will provide product explanations, offer recommendations, and handle safety reports while maintaining professional communication.

Training and equipment are provided, with a strong emphasis on work-life balance and meeting performance goals. Ideal candidates are experienced in customer service, comfortable with a structured remote role, and capable of researching