Remote Senior Technical Writer — Architect of Clear Tech Docs

TaskUs; Northern (KY); Hybrid; USD 73,000 - 109,000; Full time

Benefits offered by this job

Medical insurance

401(k) with company match

Paid time off

Job summary

TaskUs is seeking a Senior Technical Writer for a USA-based remote role. You will architect and document customer experiences, plan and execute technical documentation, and collaborate with product teams to translate complex information into clear language.

You will curate operating guidelines, knowledge bases, and support content, partnering with SMEs and designers to deliver high-quality material across audiences and platforms.

Qualifications

• 5+ years of online editing, content creation, and/or content strategy experience.
• 5+ years working in a technical field.
• 5+ Years managing small project teams to develop, execute and complete assignments.

Responsibilities

• Scope and create documentation both individually and by collaborating with teams.
• Write clear documentation about how to perform technical and other tasks.
• Edit, clarify, and proofread documents written by others.
• Write and test published documents to ensure search ability and effectiveness.
• Manage multiple, competing priorities in a constantly changing environment.
• Plan, research, and write documentation for projects of moderate to high complexity and scope.
• Manage cross-functional stakeholder relationships to fully understand processes, draft and review documentation, and approve final copy.
• Identify audiences for content and anticipate the questions, problems, and needs that the content should address.
• Develop innovative solutions to resolve complex tasks.

Skills

Online editing

Content strategy

Technical writing

Project management

Research

Education

BA/BS in English or Communications

Tools

Content management systems

Job description

TaskUs is seeking a Senior Technical Writer for a USA-based remote role. You will architect and document customer experiences, plan and execute technical documentation, and collaborate with product teams to translate complex information into clear language.

You will curate operating guidelines, knowledge bases, and support content, partnering with SMEs and designers to deliver high-quality material across audiences and platforms.