Senior Technical Writer — Build Clear, Impactful Docs

TaskUs USA LLC; United States; Remote; USD 73,000 - 109,000; Full time

Job summary

TaskUs is seeking a Senior Technical Writer to design and deliver clear, scalable documentation for our fast-growing client base. You will map requirements, plan solutions, and produce customer-facing guides, internal playbooks, and knowledge bases.

You will collaborate with SMEs, product designers, and support teams to craft documentation that supports complex technologies. We value meticulous editing, strong research, and the ability to translate technical jargon into plain language for

Qualifications

• 5+ years of online editing, content creation, and/or content strategy experience.
• 5+ years working in a technical field.
• 5+ years managing small project teams to develop, execute and complete assignments.
• Experience evaluating team performance, including quarterly reviews and assessments.
• Demonstrated aptitude for quickly learning and understanding new technologies.
• Strong command of the English language with meticulous grammar and proofreading.
• Excellent business acumen, written and oral communication, and interpersonal skills.
• Ability to translate technical jargon into plain language for diverse audiences.

Responsibilities

• Scope and create documentation both individually and by collaborating with teams
• Write clear documentation about how to perform technical and other tasks
• Edit, clarify, and proofread documents written by others
• Write and test published documents to ensure search ability and effectiveness
• Manage multiple, competing priorities in a constantly changing environment
• Plan, research, and write documentation for projects of moderate to high complexity and scope
• Collaborate with SMEs, product designers, and other internal experts
• Develop operating guidelines, knowledge bases, and FAQs for internal users

Skills

Technical writing

Online editing

Content strategy

Project management

Team collaboration

English language mastery

Learning technologies

Startup experience

Education

BA/BS English/Journalism/Communications

Tools

Content management systems

Job description

TaskUs is seeking a Senior Technical Writer to design and deliver clear, scalable documentation for our fast-growing client base. You will map requirements, plan solutions, and produce customer-facing guides, internal playbooks, and knowledge bases.

You will collaborate with SMEs, product designers, and support teams to craft documentation that supports complex technologies. We value meticulous editing, strong research, and the ability to translate technical jargon into plain language for