Remote Senior Technical Writer – AI Cybersecurity Docs

Theory Ventures; Northern (KY); Hybrid; USD 140,000 - 155,000; Full time

Job summary

Dropzone AI is seeking a Senior Technical Writer to own how we explain our platform to security teams. You will craft integration guides, admin/docs, API references, and release notes, working with product, engineering, CS, and sales engineering, reporting to the Head of Product.

You will not just format specs; you’ll pull details from engineers, ensure customers can succeed without tickets, and establish a docs-as-code workflow suitable for a small, accountable team in a fully remote startup.

Qualifications

• 5+ years of technical writing experience for software products with a technical buyer, with at least 2 years documenting APIs, integrations, or infrastructure-adjacent products.
• Docs-as-code fluency: Git, Markdown, and at least one static documentation framework such as Docusaurus, MkDocs, Mintlify, or equivalent.
• Ability to read code and API specifications well enough to document them accurately and to notice when the implementation disagrees with the spec.
• A portfolio that shows you can explain a complex system to a practitioner under time pressure, with structure and precision rather than volume.
• Comfort interviewing engineers and product managers to extract what actually happened, and the persistence to keep asking until the answer is complete.
• Strong editorial judgment: you know what to leave out, and you can defend it.
• Experience owning a documentation set end to end, including information architecture and maintenance, not just individual articles.
• A preference for focused ownership over distributed coordination. You do your best work deeply embedded in a product with a small, accountable team.
• Early-stage startup mindset. You thrive on ambiguity and move with lightspeed execution
• Being data-driven is part of your DNA.

Responsibilities

• Own the documentation platform: information architecture, authoring workflow, review process, publishing, and search.
• Write and maintain integration guides for every supported data source and alert source, in a repeatable template.
• Write admin and governance documentation for enterprise and MSSP customers: tenant management, access control, API keys, audit trail, and response action authorization.
• Own the API reference and developer-facing docs, working with engineering to keep them generated from source where possible and hand-written where it matters.
• Write release notes that tell customers what changed, why, who benefits, and what the known limitations are.
• Write material explaining how investigations are structured, evidence and uncertainty are presented, and what the system does/does not do.
• Partner with customer success and support to identify documentation gaps and close tickets.
• Establish a style guide and docs-as-code workflow for engineers and PMs to contribute without bottlenecks.

Skills

Technical writing

API docs

Docs-as-code

Interviewing engineers

Editorial judgment

End-to-end documentation

Startup mindset

Data-driven

Tools

Git

Markdown

Docusaurus

MkDocs

Mintlify

Job description

Dropzone AI is seeking a Senior Technical Writer to own how we explain our platform to security teams. You will craft integration guides, admin/docs, API references, and release notes, working with product, engineering, CS, and sales engineering, reporting to the Head of Product.

You will not just format specs; you’ll pull details from engineers, ensure customers can succeed without tickets, and establish a docs-as-code workflow suitable for a small, accountable team in a fully remote startup.