Remote Senior Technical Writer: Architecture & Diagrams

Phoenixoutcomes; Northern (KY); Hybrid; USD 60,000 - 80,000; Full time

Job summary

PhoenixTeam is seeking a Senior Technical Writer to translate complex architecture and technical decisions into clear, organized documentation. You will draft narratives, diagrams, and operating models for federal clients and internal teams, while maintaining version control and accessibility standards.

The role requires strong writing, diagram-reading ability, and deep collaboration with Solution Architects, DevSecOps, and cybersecurity teams.

Qualifications

• Bachelor's degree and 3 years of relevant experience.
• Associate's Degree and 5 years of relevant experience in lieu of a Bachelor's Degree.
• Submission of a writing sample demonstrating ability to translate technical material.
• Submission of a diagram-based work sample demonstrating ability to read and reproduce technical diagrams.
• Demonstrated ability to read, interpret, and reproduce architecture and technical diagrams.
• Sufficient technical acumen to document software, infrastructure, or systems concepts.
• Excellent written communication skills with attention to grammar and formatting.
• Strong organizational skills and ability to manage multiple deliverables.
• Ability to work collaboratively with technical stakeholders to capture decisions.
• Ability to shift focus between priorities in a fast-paced environment.

Responsibilities

• Collaborate with Solution Architects, DevSecOps, Cybersecurity, and DBAs to understand complex solutions in Salesforce and AWS development and CI/CD pipelines.
• Produce and maintain requirements documentation supporting solution design and technical decision-making.
• Draft and assemble solution design documentation with narratives, diagrams, and artifacts.
• Produce and maintain operating model documentation.
• Create, update, and revise architecture and technical diagrams using standard shapes and conventions.
• Translate technical decisions into clear documentation for technical and non-technical audiences.
• Format and finalize documentation for internal and client reviews.
• Maintain version control of documentation in Confluence or equivalents.
• Ensure deliverables meet Section 508 accessibility standards.
• Collaborate with stakeholders to capture architecture, requirements, and design decisions.

Skills

Technical writing

Written communication

Diagram reading

Collaboration

Attention to detail

Education

Bachelor's degree

Associate's degree in lieu

High School Diploma in lieu

Tools

Microsoft Visio

Lucidchart

Confluence

Jira

Job description

PhoenixTeam is seeking a Senior Technical Writer to translate complex architecture and technical decisions into clear, organized documentation. You will draft narratives, diagrams, and operating models for federal clients and internal teams, while maintaining version control and accessibility standards.

The role requires strong writing, diagram-reading ability, and deep collaboration with Solution Architects, DevSecOps, and cybersecurity teams.