Remote Senior TAM - Strategic Alliances & Integrations
Affirm, Inc.
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Job summary
Affim is seeking a Senior Technical Account Manager (Senior TAM, L6) to own the operational aspect of technical account management across Affim's strategic alliance portfolio—alerting, monitoring, troubleshooting, and delivering against SLAs. You will drive technical initiatives that translate merchant goals into technical strategies and product optimizations.
As part of the Engineering team, you will mentor teammates, design custom integrations, and lead cross-functional projects to keep
Qualifications
- Six+ years in a technical, external-facing role such as TAM, Solutions/Partner Eng, or Solutions Architecture.
- Experience with RESTful APIs, webhooks, and HTTP.
- Ability to scope and deliver complex, open-ended technical work.
- Strong project management and cross-team collaboration skills.
Responsibilities
- Own the operational aspect of technical account management across Affim's strategic alliances to ensure healthy integrations.
- Deliver against SLAs and proactively surface technical risks.
- Perform deep investigations across logs and data, driving end-to-end resolutions.
- Lead cross-functional initiatives and mentor less-experienced TAMs.
- Design and deliver high-scope integrations grounded in Affim's standard integrations.
Skills
Tools
Job description
Affim is seeking a Senior Technical Account Manager (Senior TAM, L6) to own the operational aspect of technical account management across Affim's strategic alliance portfolio—alerting, monitoring, troubleshooting, and delivering against SLAs. You will drive technical initiatives that translate merchant goals into technical strategies and product optimizations.
As part of the Engineering team, you will mentor teammates, design custom integrations, and lead cross-functional projects to keep
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