Remote Senior Solutions Engineer - EdTech Pre-Sales

Turnitin, LLC; Town of Texas (WI); Remote; USD 88,000 - 146,000; Full time

Benefits offered by this job

Remote First

Health Coverage

Education Reimbursement

Job summary

Turnitin, LLC is seeking a Senior Solutions Engineer to guide pre-sales activities, act as a technical expert, and help drive revenue with higher and secondary education customers. You will lead product overviews, demos, and customer discovery, collaborating with product, marketing, and sales enablement teams.

The role requires deep experience in EdTech and SaaS, strong presentation skills, and the ability to navigate complex integrations and RFPs across global time zones.

Qualifications

• 7+ years of experience in Solutions Engineering, Technical Pre-Sales, or Technical Consulting in EdTech or Enterprise SaaS.
• Strong consultative selling and presentation skills with proven ability to communicate technical concepts effectively to executive, academic, and technical audiences.
• High level of intellectual curiosity and a desire to work through complex problems.
• Flexible and humble approach, focused on doing what is best for Turnitin Customers, our people, and our business.
• Proven track record of managing technical evaluations, Proofs of Concept, and RFP responses in complex sales cycles.
• Demonstrated expertise with customer workflows, including ability to understand complex integrations, gather requirements, and accelerate change management with customers.

Responsibilities

• Serve as customer facing technical subject matter expert for Turnitin's Integrity and Assessment products across all sales cycles.
• Presentations & Demos: Craft and deliver high-impact, tailored product overviews, and technical demonstrations to current and prospective higher education and secondary education customers.
• Technical Questions & RFP Support: Partner with sales teams to resolve technical product inquiries received from customers. Assist in the RFP/RFI process by advising on technical, integration, and other product related questions.
• Business Value Engineering: Build compelling business cases and value-focused presentations that align product capabilities with client pain points to influence customer buying decisions and support revenue growth.
• Evaluation & Proof of Concepts: Manage client trials, pilots, and Proofs of Concept (POCs), ensuring clear evaluation criteria and successful outcomes.
• Strategic Selling Support: Partner closely with sales teams to develop deal strategies, refine customer messaging to align to customer pain points, and develop business cases to influence deal closure.
• Workflow & Integration Support: Conduct technical discovery with customer stakeholders (CIOs, Administrators, Deans) to collect requirements, technical constraints, and document future state workflows.
• Voice of the Customer: Synthesize market feedback, competitive insights, and feature requests gleaned from customer interactions and provide to internal stakeholders, including Product and Marketing teams.
• Collaboration, Teamwork, and Growth: Contribute to a collaborative, low ego, and growth focused team. Embrace feedback, improvement, and innovation as part of business as usual.

Skills

Solutions Engineering

Pre-Sales

Technical Consulting

EdTech

Enterprise SaaS

Tools

LMS

LTI standards

REST APIs

Job description

Turnitin, LLC is seeking a Senior Solutions Engineer to guide pre-sales activities, act as a technical expert, and help drive revenue with higher and secondary education customers. You will lead product overviews, demos, and customer discovery, collaborating with product, marketing, and sales enablement teams.

The role requires deep experience in EdTech and SaaS, strong presentation skills, and the ability to navigate complex integrations and RFPs across global time zones.