Remote Senior Real-Time Routing Engine Developer

Miratech; Pennsylvania; Remote; USD 120,000 - 180,000; Full time

Benefits offered by this job

Culture of Relentless Performance

Competitive Pay and Benefits

Work From Anywhere Culture

Growth Mindset

Job summary

Miratech, a global IT services and consulting company, is seeking a Senior Routing Engine Developer to design and build the next generation interaction routing platform powering enterprise-scale contact centers. You will craft core routing engines in real time, handling voice and digital interactions across agents, queues, skills, and channels.

You will work primarily with Java, Spring Boot, distributed architectures, event-driven systems, and cloud-native technologies, collaborating with

Qualifications

• 8+ years of software engineering experience in distributed applications.
• Expert-level Java and Spring Boot, with REST APIs and microservices.
• Experience designing routing or contact center/CX platform solutions.
• Clear written and spoken communication; ability to lead client workshops.

Responsibilities

• Design and develop enterprise-scale routing engines for real-time distribution of voice and digital interactions.
• Implement intelligent routing algorithms based on skills, priorities, and rules.
• Ensure high availability, scalability, resiliency, and performance across routing paths and workloads.
• Design and maintain APIs for routing configuration, administration, monitoring, and integration.
• Optimize systems for concurrency, fault tolerance, and predictable performance.
• Integrate routing services with telephony, messaging, CRM, identity, analytics.

Skills

Java

Spring Boot

Distributed systems

REST APIs

Event-driven

Cloud-native

PostgreSQL

Low latency

Security

Tools

Kafka

RabbitMQ

Kubernetes

Jenkins

Observability

Job description

Miratech, a global IT services and consulting company, is seeking a Senior Routing Engine Developer to design and build the next generation interaction routing platform powering enterprise-scale contact centers. You will craft core routing engines in real time, handling voice and digital interactions across agents, queues, skills, and channels.

You will work primarily with Java, Spring Boot, distributed architectures, event-driven systems, and cloud-native technologies, collaborating with