Senior Real-Time Routing Engine Developer (Remote)

SmartRecruiters, Inc.; Los Angeles (CA); A distancia; USD 150.000 - 230.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Relentless performance culture

Competitive pay & benefits

Remote work

Growth opportunities

Global impact

Multicultural environment

Social sustainability values

Descripción de la vacante

Miratech is seeking a Senior Routing Engine Developer to design and build a next-generation interaction routing platform powering enterprise-scale contact center operations. You will create the core routing engine handling real-time distribution of voice and digital interactions across agents, queues, and channels with low latency and high availability.

You will work primarily with Java, Spring Boot, and distributed architectures, delivering backend services, APIs, and integration components

Formación

• 8+ years of software engineering with distributed applications ownership.
• Expert-level experience with Java, Spring Boot, REST APIs, and microservices.
• Proven routing/CPaaS or contact center domain experience preferred.
• Strong API-first design, event-driven architecture, and cloud-native engineering.
• Relational databases (PostgreSQL) and data modeling expertise.
• Excellent technical writing and client-facing communication.

Responsabilidades

• Design and build enterprise-scale routing engines for real-time distribution of interactions.
• Implement routing algorithms using skills, priorities, and workload balancing.
• Ensure high availability, scalability, and performance across routing paths and queues.
• Develop APIs for routing configuration, administration, monitoring, and integration.
• Collaborate with telephony, messaging, CRM, and analytics systems.
• Translate business requirements into scalable technical solutions and roadmaps.

Conocimientos

Java

Spring Boot

Distributed systems

Microservices

REST APIs

Persistence

Security

Testing

Performance engineering

Herramientas

PostgreSQL

Kafka

RabbitMQ

Kubernetes

Jenkins

Observability

Descripción del empleo

Miratech is seeking a Senior Routing Engine Developer to design and build a next-generation interaction routing platform powering enterprise-scale contact center operations. You will create the core routing engine handling real-time distribution of voice and digital interactions across agents, queues, and channels with low latency and high availability.

You will work primarily with Java, Spring Boot, and distributed architectures, delivering backend services, APIs, and integration components