Remote Senior Principal — Payments Relationship & Growth Leader

HITEC; Illinois; Remote; USD 162,000 - 184,000; Full time

Job summary

Capital One is seeking a remote-eligible Sr. Principal Relationship Management and Business Development Manager for the Global Acceptance Latin America and Caribbean team.

You will manage relationships with acquiring, merchant, and payment enablement partners to expand the Discover Network across Central America and the Caribbean. The role requires 7+ years in payments/fintech, strong strategic consulting and relationship skills, and up to 50% travel.

Qualifications

• High School Diploma, GED, or equivalent certification.
• At least 7 years of business development, sales or partner relationship management experience within the payments, fintech, or merchant acquiring industries.

Responsibilities

• Partner Relationship Management: Directly manage relationships with senior-level partners, driving regional volume growth and expanding partner adoption of products.
• Regional Growth Execution: Implement business development strategies to expand Discover Network’s market share in merchant acquiring across target markets.
• Territory Planning & Prospecting: Develop territory plans and engage processor partners to generate leads.
• Merchant Acceptance Optimization: Analyze data to identify gaps and expansion opportunities.
• Industry Representation: Represent Discover Network at regional trade shows and events to generate qualified leads.
• Portfolio Health & Governance: Monitor partner performance and address underperformance aligned with Global Payment Network objectives.
• Commercial Negotiations: Lead contract negotiations for new partnerships and renewals.
• Vertical Expansion: Drive acceptance expansion within key merchant verticals such as Airlines, Hospitality, Restaurants, Retail and Travel.
• Coverage Sourcing: Source and close new enablement partnerships in underserved territories across CP and CNP channels.
• Product Rollouts: Support onboarding and launches for new product releases and network enhancements.
• Compliance & Risk Management: Ensure alignment with AML, EDD and global network policies.
• Market Intelligence: Track regulatory shifts and acquire trends and escalate insights.
• Travel: Willingness to travel up to 50% of the time.

Job description

Capital One is seeking a remote-eligible Sr. Principal Relationship Management and Business Development Manager for the Global Acceptance Latin America and Caribbean team.

You will manage relationships with acquiring, merchant, and payment enablement partners to expand the Discover Network across Central America and the Caribbean. The role requires 7+ years in payments/fintech, strong strategic consulting and relationship skills, and up to 50% travel.