Remote Senior Principal - Payments Partnerships & Growth

Capital One Group; Juneau (AK); Remote; USD 162,000 - 184,000; Full time

Benefits offered by this job

Health benefits

Performance-based incentives

Remote-eligible

Travel opportunities

Job summary

Capital One is seeking a remote-eligible Senior Principal Relationship Management & Business Development Manager to lead the Global Acceptance LAC team. You will manage strategic partner relationships across the Caribbean and Central America, driving growth and expanding Discover Network adoption.

The role emphasizes enterprise relationship management, cross-functional collaboration with product and marketing, and a proven ability to negotiate contracts while delivering measurable revenue

Qualifications

• High School Diploma, GED, or equivalent certification.
• At least 7 years of business development, sales or partner relationship management experience within the payments, fintech, or merchant acquiring industries.
• Bachelor’s Degree preferred; 4+ years of people leadership and performance management experience.
• 8+ years of business development, sales or partner relationship management in merchant acquiring, payment gateways, or card networks.

Responsibilities

• Partner Relationship Management: Directly manage relationships with senior-level partners, driving regional volume growth and renewals.
• Regional Growth Execution: Develop strategies to expand Discover Network’s market share in merchant acquiring across target markets.
• Territory Planning & Prospecting: Create territory plans and collaborate with processors to generate leads.
• Merchant Acceptance Optimization: Analyze metrics to identify gaps and expansion opportunities across corridors
• Industry Representation: Represent Discover Network at regional trade shows and events to generate qualified leads.
• Portfolio Health & Governance: Monitor partner performance against KPIs and address friction or underperformance.
• Commercial Negotiations: Lead contract negotiations for new partners and renewals.
• Vertical Expansion: Drive acceptance growth in Airlines, Hospitality, Restaurants, Retail, and Travel.
• Coverage Sourcing: Source and close new enablement partnerships across CP and CNP channels and ATM networks.
• Product Rollouts: Support partner onboarding, readiness, and launches for new products and network improvements.
• Compliance & Risk Management: Align with AML, EDD, and global network compliance policies.
• Market Intelligence: Track competitor moves and regulatory shifts to inform leadership.
• Travel: Willingness and ability to travel up to 50% of the time across the region

Skills

Relationship management

Strategic thinking

Negotiation

Remote work discipline

Spanish

English

Education

Bachelor’s Degree

Job description

Capital One is seeking a remote-eligible Senior Principal Relationship Management & Business Development Manager to lead the Global Acceptance LAC team. You will manage strategic partner relationships across the Caribbean and Central America, driving growth and expanding Discover Network adoption.

The role emphasizes enterprise relationship management, cross-functional collaboration with product and marketing, and a proven ability to negotiate contracts while delivering measurable revenue