Remote-Eligible Senior Principal, Payments Partnerships & Growth

Capital One Group; Trenton (NJ); Remote; USD 162,000 - 184,000; Full time

Benefits offered by this job

Performance incentives

Job summary

Capital One is seeking a remote-eligible Senior Principal Business Development & Relationship Manager for the Global Acceptance LAC team. You will manage relationships with acquiring, merchant, and payment enablement partners to expand the Discover Network footprint across Central America and the Caribbean.

The role emphasizes territory execution, regional growth, and collaboration with product/marketing to drive adoption, revenue, and strategic partnerships.

Qualifications

• High School Diploma, GED, or equivalent certification.
• At least 7 years of business development, sales or partner relationship management experience within the payments, fintech, or merchant acquiring industries.

Responsibilities

• Directly manage relationships with senior-level partners, driving regional volume growth, executing agreement renewals, and collaborating with cross-functional product and marketing teams to expand partner adoption of products that enhance cardholder experience
• Execute business development strategies to expand Discover Network’s market share in merchant acquiring across target markets, tailoring approaches to local regulations and regional market dynamics
• Work with manager to develop territory/prospect plan, engage processor partners to develop prospect and lead generation
• Analyze transaction data and acceptance metrics to identify processing gaps, coverage holes, and expansion opportunities across key corridors
• Represent Discover Network at regional trade shows, industry forums, and partner events to establish brand visibility, cultivate senior stakeholder relationships, and generate qualified leads
• Continuously monitor partner performance against business KPIs, mitigating friction or operational underperformance in close alignment with Global Payment Network objectives
• Lead day-to-day contract negotiations and commercial terms for new partner additions and existing contract renewals
• Drive acceptance expansion within key merchant verticals, including Airlines, Hospitality/Hotels, Restaurants, Retail, and Tour/Travel Operators
• Source, vet, and close new enablement partnerships in underserved territories across both Card Present (CP) and Card-Not-Present (CNP) channels, as well as regional ATM networks
• Support partner onboarding, technical readiness, and operational launches for new product releases, capabilities, and network enhancements
• Operate in full alignment with AML, EDD, and global network compliance policies
• Track competitor moves, regulatory shifts, and emerging acquiring trends across the Caribbean, escalating actionable insights to internal product and business leadership
• Willingness and ability to travel up to 50% of the time across the region

Skills

Relationship management

Strategic consulting

Remote work setup

Problem solving

Education

Bachelor's Degree

High School Diploma or GED

Job description

Capital One is seeking a remote-eligible Senior Principal Business Development & Relationship Manager for the Global Acceptance LAC team. You will manage relationships with acquiring, merchant, and payment enablement partners to expand the Discover Network footprint across Central America and the Caribbean.

The role emphasizes territory execution, regional growth, and collaboration with product/marketing to drive adoption, revenue, and strategic partnerships.