Remote Senior Client Projects Manager

1100 Epiq eDiscovery Solutions, Inc.; Overland Park (KS); On-site; USD 80,000 - 100,000; Full time

Job summary

1100 Epiq eDiscovery Solutions, Inc. is seeking a Client Services Project Manager to oversee end-to-end client-facing projects, ensuring alignment with client objectives, internal standards, and resource constraints.

You will lead cross-functional teams, manage expectations, and drive continuous improvement across processes. The role emphasizes strong project leadership, client liaison capabilities, and the ability to mentor team members while maintaining fiscal accountability through budgets

Qualifications

• Bachelor’s degree in legal studies, business admin, or related field.
• 5+ years of project management experience.
• Experience managing client relationships.
• Proficiency in Microsoft Office and PM platforms.
• Experience mentoring or managing team members.
• Familiarity with data workflows and document review processes.

Responsibilities

• Project Leadership: Manages projects from initiation through delivery by aligning with client objectives, internal standards, and resource plans, while translating client or court requirements into actionable solutions.
• Client Engagement: Serves as a trusted liaison for client engagements, managing expectations, resolving issues, and supporting long-term success. Participate in consultative discussions and coordinate cross-functional support to ensure project alignment and integrated service delivery.
• Team Management: Provide direct supervision, coaching, performance management, and professional development for assigned Project Managers and team members. Conduct performance evaluations, provide ongoing feedback, and address employee performance concerns in accordance with company policies.
• Process Improvement: Supports root cause analysis and continuous improvement by identifying and resolving recurring issues, incidents, and escalated events that impact operations, service quality, or client obligations. Contributes to refining standard operating procedures and best practices across all process improvement areas.
• Financial Oversight: Manage project forecasting, budgets, billing, and reporting using Epiq-approved platforms, while ensuring fiscal responsibility and supporting business reviews through client health reports and status updates. Demonstrates adaptability to internal and external systems, leveraging project management technologies to streamline workflows and support project goals.

Skills

Project management

Client relations

Mentoring

Data workflows

Documentation

Education

Bachelor's degree in legal studies or related field

Tools

Microsoft Office

PM platforms

Job description

1100 Epiq eDiscovery Solutions, Inc. is seeking a Client Services Project Manager to oversee end-to-end client-facing projects, ensuring alignment with client objectives, internal standards, and resource constraints.

You will lead cross-functional teams, manage expectations, and drive continuous improvement across processes. The role emphasizes strong project leadership, client liaison capabilities, and the ability to mentor team members while maintaining fiscal accountability through budgets