Remote eDiscovery Client Services Manager

Epiq Systems, Inc.; Overland Park (KS); A distancia; USD 100.000 - 115.000; Jornada completa

Descripción de la vacante

Epiq Systems, Inc. is seeking a Project Manager of Client Services to lead client relationships and ensure top-tier delivery across multiple eDiscovery projects.

You’ll coordinate project plans, communicate proactively, and manage schedules with internal teams to meet client needs in a fast-paced environment. The role requires strong client-facing leadership, deep eDiscovery knowledge, and the ability to balance competing requirements while maintaining service quality and timelines.

Formación

• Solid understanding of eDiscovery and litigation support industry.
• Experience managing multiple projects simultaneously.
• Strong leadership and client-facing skills.
• Excellent communication with clients and internal partners.
• Understanding of data processing, database design and legal document review.

Responsabilidades

• Owns service delivery relationship with key client representatives.
• Drives client satisfaction through effective coordination of deliverables.
• Executes project forecasts and schedules set by senior managers.
• Ensures requirements are met with high quality and accuracy; communicates status.
• Maintains up-to-date project status records and escalates issues as needed.
• Leads and influences both client teams and internal partners to achieve objectives.

Conocimientos

Project management

eDiscovery knowledge

Client relationship management

Oral and written communication

Data handling &DB concepts

Budgeting and billing review

Descripción del empleo

Epiq Systems, Inc. is seeking a Project Manager of Client Services to lead client relationships and ensure top-tier delivery across multiple eDiscovery projects.

You’ll coordinate project plans, communicate proactively, and manage schedules with internal teams to meet client needs in a fast-paced environment. The role requires strong client-facing leadership, deep eDiscovery knowledge, and the ability to balance competing requirements while maintaining service quality and timelines.