Remote Senior Client Implementation Lead

PSI Services; Montpelier (VT); Remote; USD 120,000 - 160,000; Full time

Job summary

PSI Services is seeking a Manager of Client Implementation Project Management to lead a high‑visibility, client‑facing team responsible for onboarding new clients and delivering existing projects on PSI platforms. The role combines hands‑on delivery with strategic leadership to standardize processes and improve outcomes.

You will mentor Project Managers, shape timelines with sales, and partner with product and operations to ensure client success, while managing capacity across a growing

Qualifications

• Total experience: 10+ years in project or program delivery.
• Proven ability to own and run a team independently.
• Demonstrated strategic leadership and cross‑functional collaboration.
• Experience delivering enterprise client implementations across multiple teams.

Responsibilities

• Leads the client implementation project management team, setting direction and decisions.
• Defines operating model, roadmap, and goals for the function.
• Balances short‑term delivery with long‑term capability and scalability.
• Partners with commercial, product, operations, and solutions leadership to align delivery with objectives.
• Manages portfolio resource allocation and capacity planning.

Skills

Leadership

Strategic thinking

People management

Stakeholder management

Delivery leadership

Education

Bachelor's degree in related field

Tools

MS Project

Smartsheet

Jira

Job description

PSI Services is seeking a Manager of Client Implementation Project Management to lead a high‑visibility, client‑facing team responsible for onboarding new clients and delivering existing projects on PSI platforms. The role combines hands‑on delivery with strategic leadership to standardize processes and improve outcomes.

You will mentor Project Managers, shape timelines with sales, and partner with product and operations to ensure client success, while managing capacity across a growing