Remote Senior Care Solutions Strategist

Honor; United States; Remote; USD 33.000 - 40.000; Vollzeit

Zusammenfassung

Honor is seeking a Senior Care Solutions Specialist to guide families through their first conversations about in-home care. You will leverage phone-based outreach, email, chat, and text to understand client needs and explain how Home Instead can help them age well at home.

You will develop, implement and refine sales playbooks, collaborate cross-functionally with operations, care coordination, and marketing, and drive continuous improvement in messaging and client experience.

Qualifikationen

• 5+ years of phone-based sales or customer service experience.
• Experience developing sales strategies.
• Empathetic communicator with goal-oriented mindset.

Aufgaben

• Guide families and clients through initial conversations about in-home care.
• Develop, pilot, and refine sales playbooks and strategies.
• Meet or exceed individual sales metrics.
• Collaborate with cross-functional teams (operations, care coordination, marketing).
• Drive continuous improvement in messaging and processes.

Kenntnisse

Phone-based sales

Customer service

Empathetic communicator

Sales strategies

Remote work experience

Ausbildung

Bachelor’s degree

Jobbeschreibung

Honor is seeking a Senior Care Solutions Specialist to guide families through their first conversations about in-home care. You will leverage phone-based outreach, email, chat, and text to understand client needs and explain how Home Instead can help them age well at home.

You will develop, implement and refine sales playbooks, collaborate cross-functionally with operations, care coordination, and marketing, and drive continuous improvement in messaging and client experience.