Senior Care Solutions Specialist

Honor Technology; United States; Remote; USD 33,000 - 40,000; Full time

Benefits offered by this job

Hourly pay range $24.20–$28.85

Bonus $10,000–$15,000

Job summary

Honor Technology is seeking a driven Care Solutions Consultant to engage in-home care clients by phone, email, chat, and text. You will explain services, help families plan for aging at home, and develop sales playbooks while coaching the consultant team.

The role requires a metrics-driven mindset, remote-work experience, and a history of meeting or exceeding performance targets. Bachelor's degree and home care familiarity are preferred.

Qualifications

• 5+ years of phone-based sales or customer service experience, inbound and outbound.
• Experience developing sales strategies.
• Metrics-driven mindset.
• Empathetic, confident communicator.
• Experience working remotely and managing time effectively.

Responsibilities

• Engage potential in-home care clients by phone, email, chat and text.
• Explain Home Instead services and help families plan for aging at home.
• Develop, pilot and refine sales playbooks and consultative sales approaches.
• Coach and mentor the Care Solutions Consultant team.
• Collaborate with operations, care coordination and marketing teams.
• Meet or exceed call volume, conversion and quality metrics.

Skills

Phone sales

Sales strategy

Metrics-driven

Empathetic communicator

Remote work

Education

Bachelor's degree

Job description

Responsibilities

• Engage potential in-home care clients by phone, email, chat and text
• Explain Home Instead services and help families plan for aging at home
• Develop, pilot and refine sales playbooks and consultative sales approaches
• Coach and mentor the Care Solutions Consultant team
• Collaborate with operations, care coordination and marketing teams
• Meet or exceed call volume, conversion and quality metrics

Requirements

• 5+ years of phone-based sales or customer service experience, inbound and outbound
• Experience developing sales strategies
• Metrics-driven mindset
• Empathetic, confident communicator
• Experience working remotely and managing time effectively

Preferred Qualifications

• Bachelor's degree
• Experience in home care, healthcare or senior services

Benefits

• Hourly pay of $24.20 to $28.85 plus variable bonus of $10,000 to $15,000

About the Company

Honor Technology provides technology and services for aging care, including Home Instead, a global in-home care provider for older adults.