Remote Senior Business Process Analyst - Agile/SAFe Expert

Syms Strategic Group, LLC (SSG); Tampa (FL); Remote; USD 80,000 - 120,000; Full time

Job summary

Syms Strategic Group, LLC (SSG) is seeking a Senior Business Process Analyst to drive process improvements for the Veterans Affairs portfolio in a remote capacity. You will lead analyses, design future state processes, and align projects with Agile and SAFe practices.

The role requires deep experience in business analysis, data interpretation, and stakeholder communication, with a U.S. citizenship requirement and a Public Trust (MBI) clearance.

Qualifications

• Proven track record leading complex projects.
• Experience eliciting requirements, processes, and workflows.
• Ability to create functional specs, user stories, and BPMN/UML diagrams.
• Experience with Agile and Waterfall methodologies.
• Strong data analysis and presentation skills.

Responsibilities

• Lead continuous process improvement and organizational redesign efforts.
• Define and develop processes, policies, roles, and metrics.
• Plan future states and change management for large programs.
• Interface with customer, IT, and service teams to ensure alignment.
• Provide oversight for quality programs, compliance, and performance.

Education

Bachelor’s degree in Engineering or related field; 20+ years of experience

CBAP, PMP, Six Sigma, CSM, SSM certifications

Job description

Syms Strategic Group, LLC (SSG) is seeking a Senior Business Process Analyst to drive process improvements for the Veterans Affairs portfolio in a remote capacity. You will lead analyses, design future state processes, and align projects with Agile and SAFe practices.

The role requires deep experience in business analysis, data interpretation, and stakeholder communication, with a U.S. citizenship requirement and a Public Trust (MBI) clearance.