Remote Senior AI-Driven Technical Account Manager

Bazeta; Northern (KY); Remote; USD 110,000 - 170,000; Full time

Job summary

ClickUp in the United States is seeking a Senior Technical Account Manager to act as a strategic partner for our customers, blending deep technical expertise with a customer-success mindset. You’ll own post-sales lifecycle from onboarding to renewal, driving adoption of AI-driven features and scalable workflows.

You’ll lead onboarding, map processes, and coordinate with Sales, Product, and Support to ensure measurable outcomes and long-term value across your book of business.

Qualifications

• Deep understanding of ClickUp platform capabilities and AI features.
• Experience translating business needs into scalable technical solutions.
• Strong discovery skills to map customer needs into ClickUp workflows.

Responsibilities

• Lead onboarding and implementation for new customers.
• Manage account health, adoption, and renewal outcomes.
• Map current to future-state processes and design scalable workflows.
• Deliver AI enablement and deploy custom AI agents.
• Collaborate with Product, Engineering and Support to align success.

Job description

ClickUp in the United States is seeking a Senior Technical Account Manager to act as a strategic partner for our customers, blending deep technical expertise with a customer-success mindset. You’ll own post-sales lifecycle from onboarding to renewal, driving adoption of AI-driven features and scalable workflows.

You’ll lead onboarding, map processes, and coordinate with Sales, Product, and Support to ensure measurable outcomes and long-term value across your book of business.