AI-Driven Technical Account Manager (Remote)

ClickUp

United States

Remote

USD 90,000 - 130,000

Full time

14 days+

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Job summary

ClickUp, a leading AI-native SaaS company, seeks a Technical Account Manager to drive customer satisfaction and strategic relationships across small to mid-market and dedicated accounts. The role thrives in a startup environment and requires strong communication, adaptability, and multi-team collaboration across Marketing, Finance, Product, Sales, and Support.

You’ll leverage CRM tools and analytics to promote adoption, deliver data-driven insights, and align customers with ClickUp’s platform

Qualifications

Minimum 2 years of experience in a customer-facing SaaS role, preferably in Customer Success or Account Management.
Strong communication and interpersonal skills, with the ability to build rapport and trust with customers of various levels and segments.
Resilient and adaptable, especially in a fast-paced startup environment.
Understanding of industry-specific workflows, particularly in services, software development, marketing, and PMO.
Experience in working with various teams to achieve customer outcomes (Marketing, Finance, Product, Sales, Support).
Experience with Customer Success SaaS technology such as CRM, Salesforce, Tableau, Outreach, Apollo, Front, and others.
Ability to operate within regional time zones.
Positive attitude, self-driven, proactive, empathetic, and high energy.