Senior AI-Driven TAM: Customer Enablement & Growth

Showcify

United States

Remote

USD 130,000 - 170,000

Full time

14 days+
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Job summary

ClickUp is seeking a Senior Technical Account Manager (TAM) to serve as a strategic partner and trusted advisor, blending relationship management with deep platform knowledge. You will own post-sales lifecycle from onboarding to managed services, expansion opportunities, and driving renewals across your book of business.

You will lead with a customer-first mindset, guiding onboarding, adoption, and value realization while collaborating with Sales, Product, and Support to align efforts and ensure

Qualifications

  • Deep understanding of ClickUp platform capabilities, automation logic, integrations, and AI Agent functionality.
  • Expertise in leading structured discovery to map customer needs into ClickUp solutions.
  • Experience translating requirements into scalable workflows, templates, hierarchies, and automations.
  • Proven ability to manage complex customer programs with multiple stakeholders and outcomes.

Responsibilities

  • Lead end-to-end onboarding and implementation for new customers, from discovery to go-live support.
  • Map functional and technical requirements to scalable ClickUp solutions and templates.
  • Develop adoption plans, monitor health, and drive customer success and renewals.

Skills

Technical Acumen
AI-Native
Consultative Discovery
Project & Program Management
Data & Reporting
Customer Engagement
Account Ownership
Collaboration & Influence
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Tools

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Make.com

Job description

ClickUp is seeking a Senior Technical Account Manager (TAM) to serve as a strategic partner and trusted advisor, blending relationship management with deep platform knowledge. You will own post-sales lifecycle from onboarding to managed services, expansion opportunities, and driving renewals across your book of business.

You will lead with a customer-first mindset, guiding onboarding, adoption, and value realization while collaborating with Sales, Product, and Support to align efforts and ensure

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