Remote Sales Operations Manager

Celestica; Houston (TX); Remote; USD 107,000 - 147,000; Full time

Job summary

Celestica is seeking a Sales Operations Manager to optimize global sales processes and systems, ensuring accurate data and compliant incentive payouts. You will manage CRM administration, training plans, and quarterly incentive processes, while delivering data-driven insights to ATS and CCS leadership.

This is an individual contributor role with a focus on governance and continuous improvement. You will coordinate the annual quota process, support CRM enhancements in Dynamics 365 and Salesforce,

Qualifications

• Hands-on experience with CRM platforms (Dynamics, Salesforce).
• Familiarity with ISO 9001:2008 / TL 9000 quality standards and Records Retention.
• Experience tracking incentive schedules and auditing win criteria.
• Strong interpersonal skills for cross-functional collaboration with Sales, HR, and leadership.
• Ability to identify bottlenecks and drive process improvements and automation.
• Experience administering training programs for sales teams.

Responsibilities

• Manage user access for Dynamics 365 CRM Sales Module and validate role specifications.
• Assign Khalix industry codes for new accounts in CRM and ensure data integrity.
• Review and validate CRM opportunities moving to Closed/Won with documentation.

Skills

CRM systems

Dynamics 365

Salesforce

Data analysis

Governance

Education

Bachelor's degree in Business or Engineering

Equivalent combination of education and experience

Tools

Dynamics 365

Salesforce

Challenger

SOS

ZoomInfo

LinkedIn Navigator

Job description

Celestica is seeking a Sales Operations Manager to optimize global sales processes and systems, ensuring accurate data and compliant incentive payouts. You will manage CRM administration, training plans, and quarterly incentive processes, while delivering data-driven insights to ATS and CCS leadership.

This is an individual contributor role with a focus on governance and continuous improvement. You will coordinate the annual quota process, support CRM enhancements in Dynamics 365 and Salesforce,