Remote SaaS Account Manager: Grow Renewals & Partnerships

EHS Insight; Philadelphia (Philadelphia County); Remote; USD 70,000 - 80,000; Full time

Benefits offered by this job

Fully remote work environment

Home office stipend

Flexible paid time off

Parental leave (six weeks)

Medical, dental, and vision coverage

401(k) with employer match

Teladoc and other voluntary benefits

Job summary

EHS Insight is seeking an Account Manager for a fully remote role nationwide, supporting a portfolio of customers and driving renewals and expansion. You will collaborate with Sales, Customer Support, Onboarding, and Marketing to ensure customer success and revenue growth.

Ideal candidates will have SaaS experience, strong relationship-building skills, and a track record of managing multiple accounts while achieving targets.

Qualifications

• 3+ years of experience in quota-carrying sales, account management, or sales engineering, preferably in a SaaS environment.
• An associate degree or higher; a bachelor's degree is preferred.
• A results-oriented mindset and the motivation to own your goals, manage your portfolio, and identify opportunities without waiting to be prompted.
• Strong relationship-building, communication, and presentation skills, including the ability to explain complex products and business value to a variety of stakeholders.
• Excellent organization, time management, and prioritization skills, with the ability to manage multiple accounts and deadlines simultaneously.
• Experience with CRM and sales productivity tools, such as Salesforce, HubSpot, and Microsoft Office.
• The ability to navigate change, solve problems, and collaborate effectively across teams.

Responsibilities

• Own your customer relationships. Build trusted partnerships across your portfolio through regular account reviews, proactive communication, and a deep understanding of each customer's goals and challenges.
• Drive renewals and account growth. Take ownership of renewal revenue, identify opportunities to expand existing accounts, and help customers discover additional products and capabilities that support their evolving needs.
• Become a product expert. Develop a strong understanding of the EHS Insight portfolio and confidently lead customer-facing demonstrations that connect product capabilities to meaningful business outcomes.
• Be a customer advocate. Partner with Support, Onboarding and Training, and other internal teams to address customer concerns, coordinate timely resolutions, and ensure customers have the resources they need to succeed.
• Collaborate across teams. Work closely with Sales to ensure smooth customer handoffs and partner with Marketing on relevant customer communications, webinars, virtual events, and product announcements.
• Manage your business strategically. Maintain accurate account records, CRM activity, renewal forecasts, and expansion pipelines. Use data and planning tools to prioritize opportunities and stay ahead of customer needs.
• Deliver results. Consistently work toward renewal and expansion targets, balance competing priorities, and take proactive steps every day to move your accounts forward.

Skills

Quota-bearing sales

Account management

SaaS experience

CRM tools

Communication skills

Presentation skills

Time management

Education

Associate degree or higher

Bachelor's degree preferred

Tools

Salesforce

HubSpot

Microsoft Office

Job description

EHS Insight is seeking an Account Manager for a fully remote role nationwide, supporting a portfolio of customers and driving renewals and expansion. You will collaborate with Sales, Customer Support, Onboarding, and Marketing to ensure customer success and revenue growth.

Ideal candidates will have SaaS experience, strong relationship-building skills, and a track record of managing multiple accounts while achieving targets.