Remote SaaS Account Manager: Grow Renewals & Partnerships

EHS Insight; Massachusetts; À distance; USD 70 000 - 80 000; Plein temps

Avantages offerts par ce poste

Remote work stipend

Flexible PTO

Parental leave 6 weeks

Medical/dental/vision coverage

Résumé du poste

EHS Insight is seeking an Account Manager to remotely manage a portfolio across select U.S. states. You will own relationships, drive renewals, and identify expansion opportunities, while becoming a product expert and collaborating with cross-functional teams.

Ideal candidates bring 3+ years in quota-carrying sales or account management, with SaaS experience and CRM proficiency. A degree is preferred; base salary ranges from $70,000 to $80,000 plus commission.

Qualifications

• 3+ years of experience in quota-carrying sales, account management, or sales engineering, preferably in a SaaS environment.
• Associate degree or higher; a bachelor’s degree is preferred.

Responsabilités

• Own your customer relationships. Build trusted partnerships across your portfolio through regular account reviews, proactive communication, and a deep understanding of each customer’s goals and challenges.
• Drive renewals and account growth. Take ownership of renewal revenue, identify opportunities to expand existing accounts, and help customers discover additional products and capabilities that support their evolving needs.
• Become a product expert. Develop a strong understanding of the EHS Insight portfolio and confidently lead customer-facing demonstrations that connect product capabilities to meaningful business outcomes.
• Be a customer advocate. Partner with Support, Onboarding and Training, and other internal teams to address customer concerns, coordinate timely resolutions, and ensure customers have the resources they need to succeed.
• Collaborate across teams. Work closely with Sales to ensure smooth customer handoffs and partner with Marketing on relevant customer communications, webinars, virtual events, and product announcements.
• Manage your business strategically. Maintain accurate account records, CRM activity, renewal forecasts, and expansion pipelines. Use data and planning tools to prioritize opportunities and stay ahead of customer needs.
• Deliver results. Consistently work toward renewal and expansion targets, balance competing priorities, and take proactive steps every day to move your accounts forward.

Connaissances

Quota-carrying sales

Account management

CRM proficiency

Communication

Presentation

Formation

Associate degree or higher

Bachelor's degree preferred

Outils

Salesforce

HubSpot

Microsoft Office

Description du poste

EHS Insight is seeking an Account Manager to remotely manage a portfolio across select U.S. states. You will own relationships, drive renewals, and identify expansion opportunities, while becoming a product expert and collaborating with cross-functional teams.

Ideal candidates bring 3+ years in quota-carrying sales or account management, with SaaS experience and CRM proficiency. A degree is preferred; base salary ranges from $70,000 to $80,000 plus commission.