Remote Resident Connectivity & Smart Tech Lead

BH Management Services, LLC

Sioux Falls (SD)

Remote

USD 80,000 - 87,000

Full time

6 days ago

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Job summary

BH Management, LLC seeks a Resident WiFi Connectivity Program Manager to lead the organization’s resident connectivity, internet, and IoT programs across the portfolio. You will own strategy, drive execution, and align with Property Operations, Marketing, Centralized Operations, and executive leadership to maximize performance and resident satisfaction.

This role requires 2+ years in multifamily property management or program management, travel up to 60%, and strong skills in Microsoft Office

Qualifications

Associate degree or equivalent; project management experience favored.
2+ years in multifamily property management or program management.
Strong organizational and analytical abilities; travel up to 60%.
Excellent communication and stakeholder collaboration skills.
Proficiency with Microsoft Office and data analysis tools.

Responsibilities

Lead the Resident Internet and Smart Technology Program strategy across the portfolio.
Define goals, KPIs, and performance metrics; drive improvements.
Coordinate with IT, Marketing, Operations, and vendors to deliver initiatives.
Monitor timelines, budgets, and outcomes; escalate risks with solutions.
Build relationships with national partners and ensure program compliance.