Remote Resident Connectivity Program Lead

BH Management Services, LLC; Central City (CO); A distancia; USD 80.000 - 87.000; Jornada completa

Descripción de la vacante

BH Management Services, LLC is seeking a Resident WiFi Connectivity Program Manager to lead the strategic development and execution of connectivity, Internet, and IoT programs across the portfolio. You will partner with Property Operations, Marketing, and external vendors to optimize performance, drive resident satisfaction, and improve operational efficiency.

The role requires 2+ years in program management within multifamily or tech-enabled contexts, with strong Microsoft Office and

Formación

• Bachelor’s degree not required but preferred for related field; job requires practical project management experience.
• 2+ years of multifamily property management, program management, operations, technology implementation, or related.

Responsabilidades

• Lead and manage resident connectivity programs across the portfolio.
• Collaborate with Operations, IT, Marketing, Procurement, and external partners.
• Define KPIs, track performance, and report progress to leadership.
• Oversee multiple installations, upgrades, and technology initiatives.
• Ensure programs meet budgets, timelines, and quality standards.
• Support onboarding and training for onsite teams and vendors.

Conocimientos

Program management

Cross-functional leadership

Vendor management

Data analysis

Communication

Travel readiness

Educación

Associate's degree in Business or related field

Herramientas

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Adobe products

Project management software

Descripción del empleo

BH Management Services, LLC is seeking a Resident WiFi Connectivity Program Manager to lead the strategic development and execution of connectivity, Internet, and IoT programs across the portfolio. You will partner with Property Operations, Marketing, and external vendors to optimize performance, drive resident satisfaction, and improve operational efficiency.

The role requires 2+ years in program management within multifamily or tech-enabled contexts, with strong Microsoft Office and