Remote Resident Connectivity Program Lead

BH Management Services, LLC; Montgomery (AL); Remote; USD 85,000 - 120,000; Full time

Job summary

BH Management Services, LLC is seeking a Resident Connectivity Program Manager to lead the strategic oversight of internet and IoT initiatives across our multifamily portfolio. You will drive program excellence, coordinate with Property Operations, Marketing, and IT, and ensure delivery of measurable business results while enhancing resident experiences.

The role requires strong program management skills, travel up to 60%, and collaboration with internal teams and vendors to maintain standards

Qualifications

• Associate’s degree or higher preferred in Business, PM, IT, or related field.
• 2+ years in multifamily property management, program management, operations, or tech implementation preferred.
• Willingness to travel up to 60% (local and overnight).
• Proficiency with Microsoft Office; familiarity with Adobe products and PM software preferred.

Responsibilities

• Lead Resident Connectivity program across the portfolio.
• Collaborate with Operations, Marketing, Centralized Ops, IT, and external partners.

Skills

Program management

Multifamily mgmt

Stakeholder mgmt

Travel 60%

MS Office

Education

Associate’s degree

Equivalent experience

Tools

Adobe products

PM software

Job description

BH Management Services, LLC is seeking a Resident Connectivity Program Manager to lead the strategic oversight of internet and IoT initiatives across our multifamily portfolio. You will drive program excellence, coordinate with Property Operations, Marketing, and IT, and ensure delivery of measurable business results while enhancing resident experiences.

The role requires strong program management skills, travel up to 60%, and collaboration with internal teams and vendors to maintain standards