Remote Resident WiFi Programs Lead

BH Management Services, LLC; Charlotte (NC); Remote; USD 80,000 - 87,000; Full time

Job summary

BH Management, LLC seeks a Resident WiFi Connectivity Program Manager to lead the strategic direction, execution, and ongoing evolution of our resident connectivity, internet, and IoT programs across the portfolio.

You will partner with Property Operations, IT, Marketing, and external vendors to maximize performance, enhance the resident experience, and deliver initiatives on time and within scope and budget.

Qualifications

• Associate degree or equivalent in a related field.
• 2+ years of multifamily property management or program management experience.
• Willingness to travel up to 60%.

Responsibilities

• Lead and manage Resident Internet and Smart Technology program strategy across the portfolio.
• Track KPIs, report to leadership, and drive process improvements.
• Coordinate with Operations, IT, Marketing, and vendors to deliver initiatives.

Skills

Project management

Communication

Travel readiness

Education

Associate’s degree in Business, Project Management, Communications, Information Technology, or related field

Tools

Microsoft Office Suite

Excel/Word/PowerPoint/Outlook

Project management software

Adobe products

Job description

BH Management, LLC seeks a Resident WiFi Connectivity Program Manager to lead the strategic direction, execution, and ongoing evolution of our resident connectivity, internet, and IoT programs across the portfolio.

You will partner with Property Operations, IT, Marketing, and external vendors to maximize performance, enhance the resident experience, and deliver initiatives on time and within scope and budget.