Remote Reservations Services Coordinator

Cselitegetaways; Boise (ID); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Remote work

Onboarding & training

Job summary

Cselitegetaways is seeking an organized Reservation Services Coordinator to help clients research options, coordinate reservations, and manage booking details in a 100% remote role. The ideal candidate communicates clearly, pays close attention to detail, and enjoys guiding clients through the reservation process while maintaining accurate records.

You will use email and web-based platforms, handle changes or cancellations, and collaborate with a supportive team to deliver professional, reliable

Qualifications

• Strong written and verbal communication skills.
• Excellent organization and attention to detail.
• Customer-focused and professional demeanor.
• Comfortable using email, online systems.
• Strong research and problem-solving abilities.
• Experience in customer service or reservations helpful but not required.

Responsibilities

• Assist clients with reservation requests and general inquiries
• Research available accommodations, transportation, activities, and related services
• Coordinate reservation details based on client needs and preferences
• Review confirmations and documentation for accuracy
• Communicate important updates and reservation information
• Assist with modifications, cancellations, and special requests
• Maintain accurate client and reservation records
• Follow up on outstanding requests and upcoming arrangements
• Communicate with service providers when necessary
• Provide professional and responsive client support

Skills

Communication

Organization

Customer focus

Remote work

Research & problem-solving

Admin experience

Tools

Email tools

Online platforms

Job description

Cselitegetaways is seeking an organized Reservation Services Coordinator to help clients research options, coordinate reservations, and manage booking details in a 100% remote role. The ideal candidate communicates clearly, pays close attention to detail, and enjoys guiding clients through the reservation process while maintaining accurate records.

You will use email and web-based platforms, handle changes or cancellations, and collaborate with a supportive team to deliver professional, reliable