Remote Reservations Concierge

Cselitegetaways; Charlotte (NC); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Remote work

Onboarding & training

Professional development

Tools & resources

Continuing education

Supportive team

Job summary

Cselitegetaways in the United States offers a fully remote Reservation Services Coordinator role. You will help clients research options, coordinate reservations, and manage booking details, ensuring a smooth experience from inquiry to confirmation.

Ideal candidates communicate clearly, stay organized, and provide proactive support. Remote position with onboarding, ongoing training, and access to professional tools to support clients throughout the reservation process.

Qualifications

• Excellent written and verbal communication.
• Strong organization and attention to detail.
• Customer-focused and professional.
• Proficient with email, online systems, and web platforms.
• Strong research and problem-solving abilities.
• Ability to manage multiple requests and deadlines.
• Previous customer service, hospitality, reservations, or admin experience is helpful but not required.

Responsibilities

• Assist clients with reservation requests and inquiries.
• Research available accommodations, transportation, activities, and related services.
• Coordinate reservation details based on client needs and preferences.
• Review confirmations and documentation for accuracy.
• Communicate important updates and reservation information.
• Assist with modifications, cancellations, and special requests.
• Maintain accurate client and reservation records.
• Follow up on outstanding requests and upcoming arrangements.
• Communicate with service providers when necessary.
• Provide professional and responsive client support.

Skills

Communication

Organization

Customer focus

Research

Multitasking

Administrative exp

Job description

Cselitegetaways in the United States offers a fully remote Reservation Services Coordinator role. You will help clients research options, coordinate reservations, and manage booking details, ensuring a smooth experience from inquiry to confirmation.

Ideal candidates communicate clearly, stay organized, and provide proactive support. Remote position with onboarding, ongoing training, and access to professional tools to support clients throughout the reservation process.