Remote Reservation Specialist and Client Support

Cselitegetaways; Dallas (TX); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Remote work environment

Onboarding and training

Ongoing professional development

Access to professional tools

Job summary

Cselitegetaways is seeking an organized Reservation Services Coordinator to help clients research options, coordinate reservations, and manage booking details. You will guide clients through the reservation process with clear communication.

This 100% remote role includes onboarding, ongoing professional development, and access to professional tools and resources to support client satisfaction.

Qualifications

• Strong written and verbal communication skills.
• Excellent organization and attention to detail.
• Customer-focused and professional.
• Comfortable using email, online systems, and web-based platforms.
• Strong research and problem-solving abilities.
• Ability to manage multiple requests and deadlines.
• Previous customer service, hospitality, reservations, or administrative experience is helpful but not required.

Responsibilities

• Assist clients with reservation requests and general inquiries.
• Research available accommodations, transportation, activities, and related services.
• Coordinate reservation details based on client needs and preferences.
• Review confirmations and documentation for accuracy.
• Communicate important updates and reservation information.
• Assist with modifications, cancellations, and special requests.
• Maintain accurate client and reservation records.
• Follow up on outstanding requests and upcoming arrangements.
• Communicate with service providers when necessary.
• Provide professional and responsive client support.

Skills

Communication

Organization

Customer focus

Email proficiency

Online systems

Web platforms

Research

Problem solving

Multitasking

Tools

CRM systems

Job description

Cselitegetaways is seeking an organized Reservation Services Coordinator to help clients research options, coordinate reservations, and manage booking details. You will guide clients through the reservation process with clear communication.

This 100% remote role includes onboarding, ongoing professional development, and access to professional tools and resources to support client satisfaction.