Remote Reservations Specialist for Client Services

Cselitegetaways; Salt Lake City (UT); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

100% remote

Comprehensive onboarding and training

Ongoing professional development

Supportive team environment

Job summary

Cselitegetaways is seeking a Reservation Services Coordinator to research options, coordinate reservations, and manage booking details. The role emphasizes clear communication, meticulous organization, and client-focused service in a fully remote setting.

You will assist with inquiries, research options, and ensure accurate documentation while providing professional support to clients throughout the reservation process.

Qualifications

• Clear written and verbal communication skills.
• Strong organizational abilities and attention to detail.
• Customer-focused and professional demeanor.
• Comfort with email, online systems, and web-based platforms.
• Strong research and problem-solving capabilities.
• Ability to handle multiple requests and deadlines.

Responsibilities

• Assist clients with reservation requests and general inquiries.
• Research available accommodations, transportation, activities, and related services.
• Coordinate reservation details based on client needs and preferences.
• Review confirmations and documentation for accuracy.
• Communicate important updates and reservation information.
• Assist with modifications, cancellations, and special requests.
• Maintain accurate client and reservation records.
• Follow up on outstanding requests and upcoming arrangements.
• Communicate with service providers when necessary.
• Provide professional and responsive client support.

Skills

Strong written/verbal communication

Excellent organization

Customer-focused

Email & web-based platforms

Research & problem solving

Multitasking & deadlines

Tools

Email systems

Online reservation platforms

Job description

Cselitegetaways is seeking a Reservation Services Coordinator to research options, coordinate reservations, and manage booking details. The role emphasizes clear communication, meticulous organization, and client-focused service in a fully remote setting.

You will assist with inquiries, research options, and ensure accurate documentation while providing professional support to clients throughout the reservation process.