Remote Booking & Client Coordination Specialist

Cselitegetaways; Pittsburgh (Allegheny County); On-site; USD 42,000 - 64,000; Full time

Job summary

Cselitegetaways is seeking a Booking Coordination Specialist to assist clients with researching options, coordinating arrangements, and managing booking details from initial request through confirmation.

Ideal candidates are organized, detail-oriented, and capable of handling multiple requests with accuracy, including communication with clients and service providers for confirmations and updates. Fully remote position with onboarding and ongoing training.

Qualifications

• Excellent organization and attention to detail.
• Strong written and verbal communication.
• Customer-focused mindset.
• Good online research skills.
• Comfortable learning web-based systems and platforms.
• Ability to prioritize multiple requests and deadlines.
• Strong problem-solving and follow‑up skills.
• Previous customer service, hospitality, booking, or coordination experience is helpful but not required.

Responsibilities

• Communicate with clients to understand their requests and preferences.
• Research accommodations, transportation, activities, and related services.
• Coordinate booking and reservation details.
• Review availability and relevant options.
• Verify names, dates, and other important information for accuracy.
• Provide clients with confirmations and updates.
• Assist with modifications and special requests.
• Maintain accurate booking records and documentation.
• Follow up on outstanding information and upcoming arrangements.
• Communicate with service providers as necessary.
• Provide professional client support throughout the process.

Skills

Organizational skills

Communication

Customer focus

Research skills

Web-based systems

Multitasking

Problem solving

Customer service experience

Job description

Cselitegetaways is seeking a Booking Coordination Specialist to assist clients with researching options, coordinating arrangements, and managing booking details from initial request through confirmation.

Ideal candidates are organized, detail-oriented, and capable of handling multiple requests with accuracy, including communication with clients and service providers for confirmations and updates. Fully remote position with onboarding and ongoing training.