Remote Travel Support & Client Experience Coordinator

Cselitegetaways; New York (NY); On-site; USD 28,000 - 39,000; Full time

Job summary

Cselitegetaways is seeking a motivated, detail-oriented individual to join our remote team supporting clients with coordination, updates, and general assistance for upcoming trips and experiences.

The ideal candidate brings strong communication, customer service experience, and the ability to work independently from a remote location, with an interest in travel and hospitality to enhance client experiences.

Qualifications

• Strong communication and people skills.
• Customer service experience is a plus.
• Organized and dependable.
• Comfortable working remotely and managing tasks independently.
• Interest in travel, hospitality, or client experience preferred.

Responsibilities

• Provide support via email, chat, and phone
• Assist with updates, changes and general client inquiries.
• Share helpful information related to upcoming plans and arrangements.
• Follow up with clients prior to departure to ensure they feel prepared
• Resolve concerns while maintaining a positive experience
• Keep accurate records of client interactions

Skills

Strong communication

People skills

Customer service experience

Organized and dependable

Remote work

Travel/hospitality interest

Job description

Cselitegetaways is seeking a motivated, detail-oriented individual to join our remote team supporting clients with coordination, updates, and general assistance for upcoming trips and experiences.

The ideal candidate brings strong communication, customer service experience, and the ability to work independently from a remote location, with an interest in travel and hospitality to enhance client experiences.