Remote Reservations & Booking Specialist

Duquesa Travel Group; Mesa (AZ); On-site; USD 40,000 - 60,000; Part time

Benefits offered by this job

Remote work

Onboarding

Training and continuing education

Professional development

Online tools

Job summary

Duquesa Travel Group is seeking a friendly, dependable Booking Services Representative to assist clients with booking inquiries, options, details, and ongoing service requests. This remote role suits someone who enjoys communicating with customers, researching solutions, and delivering accurate information with excellent service standards.

Responsibilities include handling booking questions, gathering client preferences, researching options, coordinating bookings, and ensuring documentation is

Qualifications

• Excellent verbal and written communication skills.
• Customer-focused, professional demeanour.
• Strong organizational and time-management abilities.
• High attention to detail and accuracy.
• Comfortable using email and online platforms.
• Research and problem-solving abilities.
• Ability to handle multiple requests simultaneously.
• Experience in customer service or reservations is helpful but not required.

Responsibilities

• Respond to client questions and booking requests
• Gather information regarding individual needs and preferences
• Research available services and reservation options
• Assist with coordinating bookings and confirmations
• Review details for accuracy and completeness
• Communicate updates and important information
• Assist with changes and special requests
• Maintain accurate client and booking documentation
• Follow up on pending requests
• Communicate with service providers when necessary
• Provide courteous and professional customer support

Skills

Verbal communication

Written communication

Organization

Attention to detail

Time-management

Email proficiency

Research & problem-solving

Multitasking

Customer service

Job description

Duquesa Travel Group is seeking a friendly, dependable Booking Services Representative to assist clients with booking inquiries, options, details, and ongoing service requests. This remote role suits someone who enjoys communicating with customers, researching solutions, and delivering accurate information with excellent service standards.

Responsibilities include handling booking questions, gathering client preferences, researching options, coordinating bookings, and ensuring documentation is