Remote Booking Services Specialist

Duquesa Travel Group; Honolulu (HI); Vor Ort; USD 38.000 - 58.000; Vollzeit

Benefits dieser Stelle

Comprehensive onboarding

Training and continuing education

Professional development opportunities

Access to online tools and resources

Supportive team environment

Zusammenfassung

Duquesa Travel Group is seeking a friendly Booking Services Representative to handle client inquiries, explore options, and manage reservation details remotely. You will provide accurate information, coordinate bookings, and maintain documentation while delivering high-quality support.

The role emphasizes customer-focused communication, problem solving, and efficient task management to ensure smooth reservations and excellent service.

Qualifikationen

• Excellent verbal and written communication skills.
• Customer-focused and professional demeanor.
• Strong organizational and time-management abilities.
• High attention to detail in handling bookings.

Aufgaben

• Respond to client questions and booking requests.
• Gather information on individual needs and preferences.
• Research available services and reservation options.
• Assist with coordinating bookings and confirmations.
• Review details for accuracy and completeness.
• Communicate updates and important information to clients.
• Assist with changes and special requests.
• Maintain accurate client and booking documentation.
• Follow up on pending requests.
• Communicate with service providers when necessary.
• Provide courteous and professional customer support.

Kenntnisse

Verbal and written communication

Customer-focused

Organization & time management

Attention to detail

Email & online platforms

Research & problem solving

Multitasking

Customer service experience helpful

Jobbeschreibung

Duquesa Travel Group is seeking a friendly Booking Services Representative to handle client inquiries, explore options, and manage reservation details remotely. You will provide accurate information, coordinate bookings, and maintain documentation while delivering high-quality support.

The role emphasizes customer-focused communication, problem solving, and efficient task management to ensure smooth reservations and excellent service.