Remote Renewals Strategist (SaaS)

BlueVoyant; United States; Remote; USD 70,000 - 90,000; Full time

Job summary

BlueVoyant is seeking a Renewals Representative to manage a portfolio of customers and drive on-time renewals. You will own the renewal process from early engagement through signature while coordinating with Customer Success, Deal Desk, Finance, Legal and channel partners to secure renewals and surface expansion opportunities.

You will engage customers 90–120 days before expiration, maintain renewal forecasts in Salesforce, and negotiate terms including multi-year agreements and payment terms.

Qualifications

• 3–5+ years in renewals, account management, customer success or B2B SaaS sales.
• Proven track record of meeting or exceeding renewal/retention targets.
• Solid commercial skills: pricing, quoting, negotiating subscription agreements.
• Proficiency with Salesforce and CPQ tools.
• Understanding of cybersecurity landscape and MTTR is a plus.

Responsibilities

• Own and manage an assigned portfolio of renewals, delivering against renewal targets.
• Run full renewal cycle 90–120 days before expiration to confirm scope and pricing.
• Maintain accurate renewal forecast and pipeline with Salesforce data hygiene.
• Provide updates on deal status, risks and outcomes in forecast calls.
• Monitor health and risk signals; partner with Customer Success on mitigation.
• Prepare renewal quotes; negotiate terms including multi-year agreements.
• Escalate complex renewals to leadership; coordinate paperwork with legal and finance.
• Identify expansion opportunities and partner with Account Executives on upsell/cross-sell.
• Collaborate with channel/distribution for partner-sourced renewals.

Skills

Renewals experience

Account management

Customer success

B2B SaaS sales

Salesforce proficiency

CPQ tools

Negotiation

Cross-functional collaboration

Communication skills

Education

Bachelor's degree or equivalent professional experience

Tools

Salesforce

CPQ tools

Job description

BlueVoyant is seeking a Renewals Representative to manage a portfolio of customers and drive on-time renewals. You will own the renewal process from early engagement through signature while coordinating with Customer Success, Deal Desk, Finance, Legal and channel partners to secure renewals and surface expansion opportunities.

You will engage customers 90–120 days before expiration, maintain renewal forecasts in Salesforce, and negotiate terms including multi-year agreements and payment terms.