SaaS Renewals & Growth Specialist

Reltio; Colorado; Hybrid; USD 68,000 - 113,000; Full time

Job summary

Reltio seeks a Renewal Representative to manage a portfolio of standard renewals, proactively engaging customers, negotiating within guidelines, and driving on-time renewals. You’ll explore cross-sell opportunities and partner with Account Executives, Customer Success Managers, and Sales Ops to optimize deal structure and pricing.

This role provides sales administrative support for renewals and expansions and is ideal for someone early in their SaaS career who wants to develop account management

Qualifications

• 1–2 years in renewals or related customer-facing roles.
• Experience with SaaS renewal processes and pricing.
• Strong Excel and data analysis skills.

Responsibilities

• Own end-to-end renewal process for an assigned portfolio.
• Prepare renewal proposals and quotes.
• Identify upsell and cross-sell opportunities.
• Collaborate with Account Executives, Customer Success, and Finance.
• Maintain renewal forecasting in Salesforce.

Skills

Customer service

Communication

Organization

Analytical thinking

Excel

SaaS knowledge

Negotiation

Cross-functional

Education

Bachelor’s degree

Tools

Salesforce

CPQ

Job description

Reltio seeks a Renewal Representative to manage a portfolio of standard renewals, proactively engaging customers, negotiating within guidelines, and driving on-time renewals. You’ll explore cross-sell opportunities and partner with Account Executives, Customer Success Managers, and Sales Ops to optimize deal structure and pricing.

This role provides sales administrative support for renewals and expansions and is ideal for someone early in their SaaS career who wants to develop account management