Remote Relationship & Growth Lead, Caribbean & LATAM

Capital One Group

Dover (DE)

Remote

USD 138,000 - 158,000

Full time

5 days ago

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Job summary

Capital One is seeking a Principal Relationship Management and Business Development Manager (Remote-Eligible) for the Global Acceptance LAC team within International Markets - Americas. This hands-on role focuses on supporting partner operations, coordinating with Acquiring and Payment Enablement, and driving Discover Network acceptance across the Caribbean & Central America.

You will manage account coordination, pipeline tracking, and reporting while traveling up to 30–40% regionally.

Qualifications

High School Diploma or equivalent required.
At least 4 years of client management or sales support in payments.
Bachelor’s degree preferred.
Fluency in Spanish and English preferred.

Responsibilities

Serve as primary operational contact for assigned acquiring and enablement partners.
Support contract renewals and coordinate with product/marketing teams for partner adoption of Discover Network tools.
Execute partner acquisition initiatives and outreach to expand Discover Network acquiring acceptance in target Caribbean markets.
Track merchant acceptance metrics, pull transaction reporting, and highlight issues to optimize processing performance.
Represent Discover Network on-site at regional events to support brand visibility and generate leads.
Review partner volume metrics and elevate performance risks to team leadership.
Coordinate contract terms and documentation for partner accounts.