Remote Principal: Caribbean & LATAM Relationships Lead

Capital One Group

Phoenix (AZ)

Remote

USD 138,000 - 158,000

Full time

5 days ago

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Job summary

Capital One seeks a Principal Relationship Management and Business Development Manager (Remote-Eligible) for the Global Acceptance LAC team. You will support day-to-day partner operations, coordinate with Acquiring and Payment Enablement, and work with Merchants to grow Discover Network acceptance across the Caribbean and Central America.

You will manage account coordination, pipeline tracking, and reporting, travel up to 30-40% across the region, and ensure AML/KYC/EDD compliance.

Qualifications

High School Diploma, GED, or equivalent certification.
At least 4 years of client management, sales support, business development or operational partner management experience within payments, acquiring, or financial services.
Familiarity with Caribbean and Latin American payments ecosystems and regional acquiring dynamics.
Fluent in Spanish and English.

Responsibilities

Act as the primary operational contact for assigned acquiring and enablement partners; support contract renewals and coordinate with product and marketing teams.
Execute partner acquisition initiatives and outreach plans to expand Discover Network acquiring acceptance in Caribbean markets.
Develop territory and prospect plans; engage processor partners for lead generation.
Track merchant acceptance metrics; pull reports and identify gaps or routing issues to optimize processing.
Represent Discover Network at regional events to boost brand visibility and capture leads.