Remote Relationship Lead — Caribbean & LatAm Payments

HITEC; Illinois; Remote; USD 138,000 - 158,000; Full time

Job summary

Capital One is seeking a Principal Relationship Management and Business Development Manager (Remote-Eligible) for the Global Acceptance LAC team. In this hands-on role, you will support day-to-day partner operations and coordinate with regional Acquiring, Payment Enablement, and Merchant partners to grow Discover Network acceptance across the Caribbean & Central America.

You will focus on account coordination, pipeline tracking, merchant acceptance monitoring, and operational execution for

Qualifications

• 4+ years of client management, sales support or partner management in payments/financing.
• Fluent in Spanish and English.
• Bachelor’s Degree; 5+ years in payment network operations or fintech partner management.

Responsibilities

• Coordinate contract renewal cycles and partner adoption of Discover Network tools and programs.
• Execute partner acquisition initiatives and outreach to expand Discover Network acceptance across Caribbean markets.
• Develop territory/prospect plans and engage processor partners for lead generation.
• Track merchant acceptance metrics and highlight gaps to optimize processing performance.
• Represent Discover Network on-site at regional industry events and partner sessions.

Skills

Client management

Sales support

Business development

Operational partner management

Education

High School Diploma

Bachelor’s Degree

Job description

Capital One is seeking a Principal Relationship Management and Business Development Manager (Remote-Eligible) for the Global Acceptance LAC team. In this hands-on role, you will support day-to-day partner operations and coordinate with regional Acquiring, Payment Enablement, and Merchant partners to grow Discover Network acceptance across the Caribbean & Central America.

You will focus on account coordination, pipeline tracking, merchant acceptance monitoring, and operational execution for