Principal Relationship & Biz Development Lead (Remote)

Capital One Group; Santa Fe (NM); Remote; USD 138,000 - 158,000; Full time

Job summary

Capital One is seeking a Principal Relationship Management and Business Development Manager (Remote-Eligible) for the Global Acceptance LAC team within International Markets - Americas.

This hands-on, individual contributor role supports day-to-day partner operations and coordinates with Acquiring, Payment Enablement, and Merchants partners to grow Discover Network acceptance in the Caribbean and Central America.

Qualifications

• High School Diploma, GED, or equivalent certification.
• 4+ years in client management, sales support, business development or partner management in payments/financial services.
• Bachelor’s Degree.
• 5+ years in payment network operations, merchant acquiring or fintech partner management.
• Familiarity with Caribbean and Latin American payments ecosystems and regional acquiring dynamics.
• Proven experience managing partner deliverables, resolving partner escalations, and analyzing volume reporting.
• Fluent in Spanish and English.

Responsibilities

• Serve as the primary operational contact for assigned acquiring and enablement partners; support contract renewal cycles and coordinate with product and marketing teams to facilitate partner adoption of Discover Network tools and programs.
• Execute partner acquisition initiatives to help expand Discover Network acquiring acceptance across target Caribbean markets.
• Develop territory/prospect plan and engage processor partners for lead generation.
• Track merchant acceptance metrics and report on gaps, routing anomalies, and performance risks.
• Represent Discover Network on-site at regional industry events to support brand visibility and lead follow-ups.
• Review partner volume metrics and elevate operational risks to leadership.
• Coordinate contract terms and documentation for new and existing partner accounts.
• Drive acceptance campaigns across key regional merchant verticals.

Skills

Fluent in Spanish and English

Education

High School Diploma or GED

Bachelor’s Degree

Job description

Capital One is seeking a Principal Relationship Management and Business Development Manager (Remote-Eligible) for the Global Acceptance LAC team within International Markets - Americas.

This hands-on, individual contributor role supports day-to-day partner operations and coordinates with Acquiring, Payment Enablement, and Merchants partners to grow Discover Network acceptance in the Caribbean and Central America.