Remote QA & Quality Improvement Analyst

MAXIMUS; North Platte (NE); Remote; USD 75,000 - 105,000; Full time

Benefits offered by this job

Health insurance coverage

Life and disability insurance

Retirement savings plan

Paid holidays

Paid time off

Short- and long-term incentives

Program-specific awards

Job summary

MAXIMUS is seeking a Quality Assurance Specialist to monitor and improve operational performance, ensuring quality standards and contractual requirements are met. This remote role supports leadership, training, and knowledge management while driving data‑driven quality improvements.

The position requires a Bachelor's degree in a relevant field and 3+ years of QA/quality assurance experience, with strong analytical and communication skills to guide cross‑functional teams.

Qualifications

• Bachelor's degree in a relevant field and 3+ years of experience.
• 3+ years of experience in QA, quality control, compliance monitoring, auditing, or performance management.
• Strong analytical skills to identify trends, assess gaps, and determine root causes.
• Experience developing, interpreting, and presenting routine performance reports.
• Ability to develop and monitor corrective action plans.

Responsibilities

• Conduct internal audits to meet quality metric requirements.
• Collaborate to develop and update procedures when changes occur.
• Analyze performance reports and provide solutions to issues.
• Produce and analyze routine and ad hoc project reports.
• Monitor quality assurance activities and support project operations.
• Identify trends and implement corrective action plans.

Skills

Quality assurance

Auditing

Data analysis

Process improvement

Cross-functional collaboration

Root cause analysis

Documentation

Written communication

Education

Bachelor's degree in a relevant field

Job description

MAXIMUS is seeking a Quality Assurance Specialist to monitor and improve operational performance, ensuring quality standards and contractual requirements are met. This remote role supports leadership, training, and knowledge management while driving data‑driven quality improvements.

The position requires a Bachelor's degree in a relevant field and 3+ years of QA/quality assurance experience, with strong analytical and communication skills to guide cross‑functional teams.