Remote QA & Quality Improvement Analyst

MAXIMUS; Shreveport (LA); A distancia; USD 70.000 - 95.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Life and disability insurance

Retirement savings plan

Paid holidays

Paid time off

Short- and long-term incentives

Program-specific awards

Descripción de la vacante

Maximus is hiring a Quality Assurance Specialist to monitor, evaluate, and improve operational performance, ensuring quality standards and contractual compliance. You will conduct audits, analyze data, and drive corrective actions across cross‑functional teams.

The role emphasizes development of QA processes, reporting, and knowledge resources, with remote work flexibility for a US citizen. Strong analytical and communication skills are required.

Formación

• Bachelor's degree in a relevant field.
• 3+ years of quality assurance, quality control, compliance monitoring, auditing, operations analysis, or performance management.

Responsabilidades

• Conduct internal audits to ensure quality requirements are met.
• Collaborate on developing and updating procedures as changes occur.
• Analyze operational performance reports and provide solutions.
• Develop routine and ad hoc performance reports and research issues.
• Monitor quality assurance activities to support project function.
• Identify trends in quality program data and implement corrective actions.
• Support monitoring of contractual requirements using system applications.
• Develop staff knowledge materials, guides, matrices, and workflows.
• Assist with staff training to achieve quality goals.
• Analyze effectiveness of quality initiatives and improvements.
• Perform other duties as assigned by management.

Conocimientos

Analytical skills

Strong communication

Attention to detail

Organizational skills

Cross-functional collaboration

Problem solving

Educación

Bachelor's degree

Descripción del empleo

Maximus is hiring a Quality Assurance Specialist to monitor, evaluate, and improve operational performance, ensuring quality standards and contractual compliance. You will conduct audits, analyze data, and drive corrective actions across cross‑functional teams.

The role emphasizes development of QA processes, reporting, and knowledge resources, with remote work flexibility for a US citizen. Strong analytical and communication skills are required.