Remote Public Sector Renewals Specialist

020 Cisco Systems, Inc.; Richardson (TX); Remote; USD 101,000 - 148,000; Full time

Job summary

Cisco Systems, Inc. seeks an experienced renewals professional to engage with customers and partners, anticipate renewal needs, and drive successful closure of subscription renewals across a US-based footprint.

You will collaborate with account teams and operations to tailor renewal messaging, refine pricing, and manage renewal opportunities from lead to close, leveraging CRM and CS tools to improve efficiency and outcomes.

Qualifications

• 2+ years of experience managing high-volume, transactional opportunities while supporting the team in executing consultative renewal strategies.

Responsibilities

• Engage with customers and partners to renew subscriptions and evaluate renewal options.
• Prepare renewal quotes and collaborate with stakeholders to refine pricing and terms.
• Identify renewal risks and support cross-functional teams to drive on-time closure.

Skills

Renewals management

Customer engagement

Cross-functional collaboration

Salesforce/CPQ

Gainsight or similar CSM tools

Renewals lifecycle

Tools

Salesforce CRM/CPQ

Gainsight

Job description

Cisco Systems, Inc. seeks an experienced renewals professional to engage with customers and partners, anticipate renewal needs, and drive successful closure of subscription renewals across a US-based footprint.

You will collaborate with account teams and operations to tailor renewal messaging, refine pricing, and manage renewal opportunities from lead to close, leveraging CRM and CS tools to improve efficiency and outcomes.