Remote Property Claims Specialist (Inside)

Jobgether; Annapolis (MD); Remote; USD 55,000 - 88,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Life insurance and income protection

Bonus program eligibility

401(k) with company match up to 7%

Paid time off and holidays

Remote work flexibility

Job summary

Jobgether is seeking a Property Claims Adjuster (Inside) based in the United States to investigate, evaluate, negotiate, and resolve property insurance claims via phone and remote channels.

The role covers personal and commercial property losses and requires strong investigative judgment, negotiation skills, and the ability to manage a consistent monthly workload. Remote full-time position with opportunities for collaboration and professional development.

Qualifications

• Relevant experience as an inside property claims specialist or equivalent role within the insurance industry.
• A college degree or equivalent education in insurance or business.
• Strong knowledge of property claims investigation, valuation, negotiation, settlement techniques, and claims management practices.
• Familiarity with personal and commercial property insurance products, policy coverage, applicable legal developments, and claims-handling procedures.
• Demonstrated ability to investigate claims thoroughly, assess documentation and damages, exercise sound judgment, and reach appropriate settlement decisions.
• Excellent communication, interpersonal, and negotiation skills, with the ability to build professional working relationships with policyholders, agents, contractors, colleagues, and other stakeholders.
• Strong organizational skills and the ability to manage multiple claims, monitor external service providers, meet productivity targets, and maintain accurate records.
• Willingness to obtain and maintain all required adjuster licenses, including passing applicable state licensing examinations within six months of hire.
• Ability to support catastrophe claims assignments when requested, including overnight travel or extended stays.
• Experience handling commercial property claims.
• Continuing insurance education through IIA, CPCU, or another accredited insurance education provider.

Responsibilities

• Investigate and close property claims, including structural damage, contents, ALE, scheduled property, and business income.
• Communicate with policyholders by phone and internal channels, explain claim decisions, and deliver a responsive claims experience.
• Coordinate with contractors and independent adjusters for field inspections and specialized support.
• Assist resolution specialists with contents valuation and depreciation holdback calculations.
• Follow established claims procedures for communication, coverage verification, loss investigation, valuation, negotiation, and settlement.
• Meet productivity targets by closing a minimum of 70 claim elements per month (85 for contents-focused roles).
• Support catastrophe claims operations across the service territory, including overnight travel or extended stays.
• Collaborate with agents, sales, underwriting, marketing, and other stakeholders.

Skills

Negotiation skills

Communication skills

Claims investigation

Organizational skills

Licensing (adjuster licenses)

Education

Bachelor's degree or equivalent in insurance or business

Job description

Jobgether is seeking a Property Claims Adjuster (Inside) based in the United States to investigate, evaluate, negotiate, and resolve property insurance claims via phone and remote channels.

The role covers personal and commercial property losses and requires strong investigative judgment, negotiation skills, and the ability to manage a consistent monthly workload. Remote full-time position with opportunities for collaboration and professional development.