Remote Program Manager - Volunteer Engagement

American Red Cross; Providence (RI); Remote; USD 81,000 - 93,000; Full time

Benefits offered by this job

Medical, Dental, and Vision plans

Health Spending Accounts & Flexible SP

PTO: Starting at 15 days a year

Holidays: 11 paid holidays

401K with up to 6% match

Paid Family Leave, Employee Assistance

Disability and Insurance: Short + Long

Service Awards and recognition

Job summary

The American Red Cross is seeking a Program Manager to support volunteer workforce engagement across SAF/ISD and Corporate Departments. This fully remote role can be located anywhere in the USA, with responsibilities including consultation, coordination, and operational support to meet mission objectives.

Responsibilities include developing recruitment strategies, managing volunteer processes, and delivering reports and dashboards.

Qualifications

• Bachelor's degree or equivalent combination of education and related experience required.
• Minimum 5 years of related experience or equivalent combination of education and related experience required.

Responsibilities

• Serve as the primary point of contact and relationship manager for an assigned portfolio of SAF/ISD and Corporate Departments.
• Build and maintain strong working relationships with program managers, department stakeholders, Volunteer Services teams, volunteer leaders, and cross-functional partners.
• Consult with departments to identify workforce needs and determine appropriate volunteer engagement and recruitment strategies.
• Support departments in implementing recruitment plans, promoting opportunities, and navigating volunteer workforce processes.
• Coordinate communications, meetings, briefings, presentations, and stakeholder updates.
• Pull, analyze, and interpret volunteer workforce data to support decision-making and workforce discussions.
• Develop reports, dashboards, presentations, briefing materials, and leadership updates.

Skills

Program management

Relationship management

Communication skills

Presentation skills

MS Office

Education

Bachelor's degree or equivalent

Tools

MS Office (Word, Excel, PowerPoint, Outlook)

Job description

The American Red Cross is seeking a Program Manager to support volunteer workforce engagement across SAF/ISD and Corporate Departments. This fully remote role can be located anywhere in the USA, with responsibilities including consultation, coordination, and operational support to meet mission objectives.

Responsibilities include developing recruitment strategies, managing volunteer processes, and delivering reports and dashboards.