Remote Program Manager - Volunteer Engagement

American Red Cross; Las Vegas (NV); A distancia; USD 81.000 - 93.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, Dental, and Vision plans

HSA & FSA

PTO: Starting at 15 days a year; based

Holidays: 11 paid holidays

401K with up to 6% match

Paid Family Leave

Disability and Insurance: Short + Long

Service Awards and recognition

Descripción de la vacante

American Red Cross seeks a professional Program Manager to support volunteer engagement across SAF/ISD and Corporate Departments. This fully remote role can be located anywhere in the USA and involves coordinating with program managers, department stakeholders, and Volunteer Services teams to optimize volunteer utilization.

You will lead recruitment, onboarding, and engagement activities, plus develop reports and dashboards to inform leadership decisions.

Formación

• Bachelor's degree or equivalent combination of education and related experience.
• Minimum 5 years of related experience or equivalent combination of education and related experience.
• Excellent oral and written communication skills, including training and presentations.
• MS Office proficiency (Word, Excel, PowerPoint, Outlook).

Responsabilidades

• Serve as the primary contact and relationship manager for an assigned portfolio of SAF/ISD and Corporate Departments.
• Build and maintain strong working relationships with program managers, department stakeholders, Volunteer Services teams, volunteer leaders, and cross-functional partners.
• Consult with departments to identify workforce needs and determine appropriate volunteer engagement and recruitment strategies.
• Support departments in implementing recruitment plans, promoting opportunities, and navigating volunteer workforce processes.
• Coordinate communications, meetings, briefings, presentations, and stakeholder updates.
• Manage and support Volunteer Connection activities, including position management, reporting, recruitment workflows, and volunteer engagement processes.
• Provide guidance on volunteer workforce policies, processes, and best practices.
• Support volunteer leaders and volunteer teams that sustain enterprise and global volunteer positions.
• Pull, analyze, and interpret volunteer workforce data to support decision-making and workforce discussions.
• Develop reports, dashboards, presentations, briefing materials, and leadership updates.
• Monitor workforce trends, volunteer vacancies, recruitment activity, and engagement metrics across assigned departments.
• Partner with stakeholders to address challenges, identify opportunities, and improve volunteer utilization.
• Support enterprise initiatives, strategic projects, and other Department Relationship Success priorities.

Conocimientos

Program management

Presentations

Communication skills

Training development

Project planning

Budgeting

Analytical thinking

MS Office

Teamwork

Educación

Bachelor's degree or equivalent

Herramientas

Volunteer Connection

Descripción del empleo

American Red Cross seeks a professional Program Manager to support volunteer engagement across SAF/ISD and Corporate Departments. This fully remote role can be located anywhere in the USA and involves coordinating with program managers, department stakeholders, and Volunteer Services teams to optimize volunteer utilization.

You will lead recruitment, onboarding, and engagement activities, plus develop reports and dashboards to inform leadership decisions.