Remote Program Manager - Volunteer Engagement

American Red Cross; Las Cruces (NM); Remote; USD 81,000 - 93,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

HSA & FSA

PTO starting at 15 days

11 paid holidays

401K with 6% match

Paid Family Leave

Disability insurance

Service recognition

Job summary

American Red Cross is seeking a Program Manager to support volunteer engagement across SAF/ISD and Corporate Departments. This remote role interfaces with program managers and stakeholders to optimize volunteer use in mission-driven initiatives.

Responsibilities include developing engagement plans, onboarding, workforce data analysis, and creating leadership updates. Strong communication, training, and relationship-building are essential for success.

Qualifications

• Bachelor's degree or equivalent combination of education and related experience required.
• Minimum 5 years of related experience or equivalent combination of education and related experience required.
• Demonstrate in-depth knowledge of program or service and ability in creating presentations and developing training modules.
• Excellent oral and communication skills, including training and presentations.

Responsibilities

• Serve as the primary point of contact and relationship manager for an assigned portfolio of SAF/ISD and Corporate Departments.
• Build and maintain strong working relationships with program managers, department stakeholders, Volunteer Services teams, volunteer leaders, and cross-functional partners.
• Consult with departments to identify workforce needs and determine appropriate volunteer engagement and recruitment strategies.
• Support departments in implementing recruitment plans, promoting opportunities, and navigating volunteer workforce processes.
• Coordinate communications, meetings, briefings, presentations, and stakeholder updates.
• Pull, analyze, and interpret volunteer workforce data to support decision-making and workforce discussions.

Skills

Relationship management

Communication

Training development

Presentation skills

Team collaboration

Education

Bachelor's degree

Tools

MS Office

PowerPoint

Excel

Outlook

Job description

American Red Cross is seeking a Program Manager to support volunteer engagement across SAF/ISD and Corporate Departments. This remote role interfaces with program managers and stakeholders to optimize volunteer use in mission-driven initiatives.

Responsibilities include developing engagement plans, onboarding, workforce data analysis, and creating leadership updates. Strong communication, training, and relationship-building are essential for success.